For brokers & operators
TODO: copy — standing terms for agencies and letting operators.
Frequently asked questions
Essential starts at AED 2,700 for a property up to 90 m², Complete at AED 4,900, Remote Concierge at AED 13,000. Larger properties are charged per square metre at the rate shown in the table. The quotation is fixed before we attend.
Four to six hours on site for an apartment, a full day for most villas. The written report follows within 24 hours.
412 checkpoints covering structure, joinery, glazing, tiling, MEP, drainage falls, HVAC balancing, and every wet area. Thermal and moisture surveys are included from Complete upwards.
NHBC Standards and the relevant British Standards, including BS 5606 for tolerances and BS 5385 for tiling. Each defect entry cites the clause it fails, so there is nothing to argue about.
Your DLP typically runs for twelve months from handover. We diarise an 11-month warranty check under Complete and Remote Concierge, so anything that has emerged is raised while the developer is still liable.
Yes. Remote Concierge covers key collection under power of attorney, a live walkthrough at a time that suits you, utility setup, and developer liaison through to sign-off.
We restate the measurement and the clause in writing and escalate. Most disputes end there. Where they do not, the report is written to stand up in a formal complaint.