Window frame out of plumb; seal compromised at head
- Measured
- 5.2mm deviation over 2m
- Tolerance
- ±3mm over 2m
- Standard
- NHBC Standards Ch. 9.2
Required actionRe-set frame, replace head seal, re-test.
Every defect found before you sign for the keys
You get one window to hand the developer a list they cannot argue with. We work through 412 checkpoints, measure every failure against a published tolerance, and stay on it until each one is closed.
What a snagging inspection covers
412 checkpoints on an apartment.488 checkpoints on a villa.Every one is signed off individually on our own platform, so none of them can be skipped or written up later from memory.
01
Structure, walls & ceilings
Cracking, plumb and level, ceiling falls, hollow plaster, riser boxing.Cracking, plumb and level, roof space, external walls, plot structures.
02
Floors, tiling & thresholds
Lippage, hollow tiles, grout lines, skirtings, wet-area thresholds.All floors and stairs, terrace and driveway falls, external paving.
03
Joinery, doors & ironmongery
Alignment, closing gaps, seals, handles, hinges, wardrobe internals.Every door and frame, all wardrobe runs, staircase joinery, gates.
04
Windows, glazing & balconies
Plumb, seals, drainage channels, balcony falls, balustrade fixings.All glazing and sliding runs, terrace falls, balustrades, rooflights.
05
Kitchen & fitted units
Carcass level, door alignment, sealant lines, appliance fit and isolation.Main and second kitchen, utility, pantry, appliance fit and isolation.
06
Electrical, lighting & distribution
Every socket and switch tested, DB labelling, RCD trip test, lighting circuits.Every socket and switch, all boards, RCD trip tests, external lighting.
07
Plumbing, sanitaryware & drainage
Flow and pressure, trap seals, silicone lines, shower falls, leak checks.Every outlet, tanks and pumps, drainage falls, irrigation, pool plant.
08
HVAC & air quality
Airflow at each grille, temperature differential, condensate runs, filter access.Every FCU and grille, zoning, differentials, condensate runs and ducts.
09
Waterproofing, thermal & moisture
Thermal imaging of wet walls, ceilings below bathrooms, external elevations.Thermal imaging of roof, wet areas, elevations and the pool surround.
10
Fire safety & life systems
Detectors, sprinkler heads, emergency lighting, escape route clearance, extinguisher provision. A visual check against Civil Defence requirements, not a test or commissioning inspection.Detectors on every floor, sprinkler heads, emergency lighting, escape routes, gate release. A visual check against Civil Defence requirements, not a test or commissioning inspection.
11
Common areas & building plant
Lobby, corridor, lift and parking bay condition, recorded for your managing agent. Plant rooms where the building manager grants access.Community frontage, boundary walls and shared parking, recorded for your developer. Shared plant where access is granted.
Tolerances & standards
Anyone can call a wall crooked. We record how crooked, against the tolerance it fails and the clause that sets it. That is the difference between a list a developer disputes and a list a developer works through.
Each entry is graded major, minor or observation, so you know what must be closed before you sign and what can follow.
How it works
Community, unit type, developer. A fixed fee comes back the same working day.
Four to six hours for an apartment, a full day for most villas. You need not attend.
Before we leave the property, defect by defect, with the tolerance each one fails.
We show you how to put the list to them, then re-inspect the repairs ourselves.
What's in your snagging report
Around two hundred entries in a typical new two-bedroom apartment. Each one located, photographed, measured, graded and cited against the standard it fails.
Window frame out of plumb; seal compromised at head
Required actionRe-set frame, replace head seal, re-test.
Falls run away from the gully; standing water after test
Required actionLift tray, re-screed to fall, re-waterproof and re-test.
Re-inspection & developer liaison support
Handing you a defect list and walking away is the cheap version of this work. Your report is written in the language and the citations the developer answers to, we show you who to send it to and how to word it, and we go back to check what they claim to have fixed.
01
We issue the list
Sent to the developer or contractor in their own format, with our measurements and clause references attached.
02
We re-inspect the repairs
Unlimited re-inspections on Complete. We check the work rather than take the word for it, and reopen anything that has not been done.
03
We diarise the 11-month check
Before your warranty expires we come back for what has emerged since handover, while the developer is still liable.
Where we work
After a few hundred units in the same development you stop looking for defects at random. We know which contractor rushes the wet areas and which tower has the balcony drainage problem.
All communities →FAQ
As soon as the developer gives you a handover date. We inspect before you sign the handover documents, which is the point at which the list carries most weight. In peak handover weeks the slots go quickly, so a week or two of notice is sensible. If you have already taken the keys, book anyway. The defect liability period runs for twelve months from handover.
Four to six hours for an apartment, and a full day for most villas. We do not shorten it. Four hundred checkpoints take the time they take, and the ones people skip are the ones in the risers, the roof space and behind the appliances.
No, and most owners are not. We arrange access with the developer, inspect, and send the report. If you would like to walk the property with us at the end we will take you through what we found, and we can do that on a live video call if you are overseas.
Before we leave the property. It is generated from the record made on site, photographed, measured and time-stamped as we go, not written up later from memory.
412 checkpoints in an apartment, 488 in a villa, across eleven systems: structure and finishes, floors and tiling, joinery, windows and balconies, kitchen and fitted units, electrical, plumbing and drainage, HVAC, waterproofing and thermal, fire safety, and the common areas serving your unit. Every checkpoint is signed off individually.
Yes. We publish a full sample report, unredacted apart from the address. Read it before you spend a dirham. It is the clearest way to judge the difference between one inspection and another.
Advertised fees start at a few hundred dirhams. Ours start at 1,400 for a property up to 600 sqft, priced on built-up area above that. The calculator returns the exact fee for your property, fixed before we attend, and every price is on the pricing page.
Because the low headline fee is only possible if the work is unbundled. Re-inspections are billed per visit, the developer is left to you to chase, the thermal survey becomes an add-on, and the 11-month check is a new instruction at a new fee. Our fee includes all of it. Add the extras to a 999 quote and the difference narrows considerably.
It is your property, and inspections are routine in Dubai, and most developers expect them. We attend with your authority letter, or under power of attorney if you are overseas. If access is refused, you get that in writing from us so it is on record, and we reattend at no extra charge.
That depends on your sale and purchase agreement, and we will read yours so you know which clause to quote. In practice most developers work through handover snags in the weeks between inspection and move-in, and the defect liability period gives you twelve months from handover for anything that emerges later. We point you at the dates in your contract rather than a general expectation, so what you ask for is what you are owed.
★★★★★ 4.9 average · 318 Google reviews
★★★★★
“They wrote to me in month nine to remind me. I had entirely forgotten the warranty was running out.”
R. Patel · Two-bed, Dubai Hills · Google review
★★★★★
“The invoice matched the quote to the dirham. After two years in Dubai that still surprises me.”
J. Whitmore · Villa, Tilal Al Ghaf · Google review
★★★★★
“My agent told me a survey was not a thing here. It was the best 3,000 of the whole purchase.”
D. Okonkwo · Townhouse, Damac Hills · Google review
Tell us the property and the date. A fixed fee comes back the same working day.