★★★★★Google
They found 212 defects on a two-bed. Emaar closed 209 of them before I flew out, and the remaining three are diarised for the eleven-month check. I never set foot in the building.
Reviews · 318 published
What clients said, and where you can check it
Every review on this page is publicly visible on Google or Trustpilot and links back to it. We publish the critical ones as well, with our reply beneath.
British-founded practiceReport delivered immediately on site20 years construction experienceFully licensed★★★★★ 4.9 · 318 client reviews
4.9
★★★★★
318 reviews
Across Google and Trustpilot, since the practice opened in Dubai. We do not solicit reviews before a re-inspection is closed.
5 296
4 15
3 5
2 1
1 1
Seven reviews at three stars or below. All seven are on this page.
In their words
Recent reviews
Reproduced in full, in the order they were left. Names are as the client published them; properties are described rather than addressed.
★★★★★Google
The report reads like a survey, not a sales document. My developer stopped arguing on page two.
★★★★★Google
Every finding had a measurement against it and the standard it failed. The handover team had nothing to push back on, which is exactly what I was paying for.
★★★★★Google
The thermal camera picked up a leak behind the guest bathroom wall that nobody would have found by looking. That one finding paid for the inspection several times over.
★★★★☆Google
Thorough, and the report was with me the next morning as promised. The fee is well above what I was quoted elsewhere. I decided it was worth it, but nobody should instruct them expecting the cheap option.
M. Okafor
One-bed apartment · Jumeirah Village Circle
Pre-purchase inspection
December 2025View on Google →
★★★★★Google
They came back three times until the developer had closed everything on the list. No extra charge and no chasing from me, which was the part I had expected to be hard.
★★★★★Trustpilot
I was in London for the entire handover. A video call from every room, the report the same evening, and they dealt with the developer directly afterwards.
Where we fell short
The reviews we would rather not have
A practice with nothing but five stars is a practice that hides things. Here is the most recent criticism, unedited, with what we did about it.
★★★☆☆Google
The inspection itself was excellent and the report was genuinely impressive. Booking was not. Nine days before they could attend, which nearly cost me my handover slot. Ask about lead times before you commit to a date with your developer.
D. Fairbairn
Two-bed apartment · Dubai Creek Harbour
November 2025
Our reply
This was fair. We were running a single inspection team through the November handover peak and our lead time went to nine days without us saying so on the site. We have since added a second team, and the quote we send now states the first available date rather than leaving you to ask. Lead time in the last quarter has averaged three working days.
Kensington Inspection Co · replied November 2025
If an inspection of ours falls short, the complaints procedure is written into our terms of engagement: one named contact, a written response within five working days, and a re-inspection at our cost where it is warranted.
If we inspected for you
Leave a review
We ask once, after the last item on your schedule is closed, and never before. A critical one is more use to us than none.
Before the keys change hands
Tell us the property and the date. A fixed fee comes back the same working day.